Business Management Resources UK Ltd is committed to continuous
improvement in the quality of services it provides to its customers and
clients.
We continually solicit feedback from our
service uses regarding their levels of satisfaction with their
experience of BMR’s provision.
This section of our website publicises the
levels of satisfaction of our current users, how we compare with others
in the education and training sector and offers an opportunity for you
to provide us with your personal feedback.
We value your feedback and the opportunity
to increase the quality of our services and provision still further.
All providers in the sector are externally assessed by the Skills Funding Agency on the levels of satisfaction of their learners and employers.
Business Management Resources (UK) Ltd received an overall score of 92% for 2010/11 which is graded as Outstanding.
All our individual scores were above the all provider average of learners rate BMR (UK) Ltd as good or very good compared with the sector average across all providers of 65%.
Further details of BMR (UK) Ltd's performance is given below.
|
Question |
BMR
%(good/ very
good) |
BMR average score (%) |
All provider average
score (%) |
|
Q1 How
good was the information you were given
when you were choosing
your
course/programme? |
99% |
88% |
60% |
|
Q2 How
good was the help staff gave you in the
first few weeks? |
92% |
89% |
65% |
|
Q3 How
good is the teaching/training on your
course/programme? |
97% |
92% |
65% |
|
Q4 How
good is the respect staff show you? |
100% |
97% |
70% |
|
Q5 How
good is the advice you have been given
about what you
can
do after this course/programme? |
82% |
89% |
45% |
|
Q6 How
good is the support you get on this
programme? |
98% |
94% |
60% |
|
Q7 How
good is BMR at listening to the views of
learners? |
85% |
92% |
50% |
|
Q8 How
good is BMR at acting on those views? |
81% |
91% |
45% |
|
Q9
Overall, how good do you think BMR is? |
99% |
94% |
65% |
|
|
93% |
92% |
58% |
