Texaco Mobile Training Unit

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Legal Requirement - This is a training requirement for all staff working on a petrol forecourt. This is the theory behind petroleum legislation (a good one if you need someone to take tanker deliveries). It covers the legal requirements required by the cashier to check before authorising fuel*

Legal Requirement - Basic Health & Safety course to help protect all who visit or work on a Service Station. Covers forecourt and fire safety along with dealing with security matters. It also covers safe lifting practices and COSHH control procedures.

Customer Service Training developed from the 'How Are You' Customer Service Campaign. This covers how colleagues should behave when dealing with customers during the busy and quiet periods of the day including taking Star Reward cards, dealing with card and cash transactions and how to keep customer loyalty to your site.

NEW for 2011. This course replaces 'Violence in the Workplace'. Training to help protect sales assistants from aggressive situations from angry customers to armed robbery.

New for 2011. This course replaces 'A Day in the Life of a Sales Assistance'. Site Security Training. Training course to help with all elements of site security, from shop lifters to fraudulent cash and credit cards.

Legal Requirement - This course trains site staff on all of the newly introduced legislation surrounding off license sales. This course is now available in Republic of Ireland.

Legal Requirement - This course covers training on all the products you sell that carry an age restriction. DVDs, games, solvents, cigarettes and much more to help protect against all of the legislation and keep you legal.

Legal Requirement - This is a very comprehensive food hygiene training course that will teach your staff all of the things they need to know to comply with current legislation and work safely with food. Based on units covered in HACCP but does not replace HACCP. It covers date code, cooking and preparing fresh food, taking temperature checks and using temperature probes.

Introduction course or refresher course. This course touches on the most valuable duties you will need to successfully work in a Texaco Station such as Emergency Procedures, The Fire Triangle, Operating a cashiers till and POS Transactions, Health, Safety & Security, Customer Service, Merchandising and Marketing.

This course is designed to help staff understand the principles of fire safety such as 'what is a fire?' and what are the causes? The effects from fire - flames, smoke and explosions. The Fire Tetrahedron. The different classes of fire and how to tackle them. Different types of fire extinguishers and extinguishing agents and how to tackle vehicle fires.

Note: Each participant will receive a certificate on successful completion of all courses attended. * Competent Person has 2 x certificates for theory & practical.

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