Understanding your needs
as an employer
1
2 3 4
5 6 7
8 9 10
N/A Don't Know
Tailoring the provision
to meet your needs -
and the appropriateness of the qualifications
delivered
1
2 3 4
5 6 7
8 9 10
N/A Don't Know
Tailoring provision to
meet your needs as
well as the employee learners
1
2 3 4
5 6 7
8 9 10
N/A Don't Know
Delivering the training
and/or assessment at
a time and place that meets your requirements
1
2 3 4
5 6 7
8 9 10
N/A Don't Know
Keeping you suitably
informed about the
progress of your staff with their learning
1
2 3 4
5 6 7
8 9 10
N/A Don't Know
General communication,
including the
frequency and quality of communication,
and how quickly we have responded to any
queries
1
2 3 4
5 6 7
8 9 10
N/A Don't Know
The professionalism and
quality of the person
or people undertaking the assessment of your
staff
1
2 3 4
5 6 7
8 9 10
N/A Don't Know
The professionalism and
quality of the staff
delivering the training
1
2 3 4
5 6 7
8 9 10
N/A Don't Know
How up to date the
course and its delivery
is for your industry/sector
1
2 3 4
5 6 7
8 9 10
N/A Don't Know
The accuracy and
timeliness of paperwork
and documentation
1
2 3 4
5 6 7
8 9 10
N/A Don't Know
The training provided by
BMR has
significantly improved the ability of the
staff trained, to do their job
1
2 3 4
5 6 7
8 9 10
N/A Don't Know
The training has had a
strong positive
impact on the organisation
1
2 3 4
5 6 7
8 9 10
N/A Don't Know
Overall I am very
satisfied with the
service BMR has provided
1
2 3 4
5 6 7
8 9 10
N/A Don't Know